The Wills and Inheritance Quality Scheme Client Charter
Making a will or dealing with the probate or estate administration of a loved one can involve difficult decisions and be a stressful process. We are committed to making it as easy for you as we can and will do all we can to make sure that everything goes smoothly.
As proof of this commitment, we are proud to have achieved the high standards of practice and integrity required to become accredited with the Law Society’s Wills and Inheritance Quality Scheme.
This Scheme’s logo is your guarantee that our practice will provide high quality will drafting, probate and estate administration services.
This Charter tells you what you can expect from us.
The Law Society’s Wills and Inheritance Quality Scheme (WIQS)
The Law Society has set up a new quality scheme for solicitors who deal with will drafting, probate and estate administration services.
We are a member of the WIQS, which means that we meet the high standards the Law Society sets to ensure that we give clients a professional and quality service.
What we will do for you:
We will carry out our work for you in accordance with the good practice standards of the Law Society’s Wills and Inheritance Protocol.
What you can expect from us:
What to do if you are not satisfied with our service:
If you want to complain about a solicitor, please ask for details of our firm’s complaints procedure. Click here for more information about how to complain.
If you have any other concern about the firm as a member of the CQS please contact the Law Society team: email@example.com
Contact Us Directly
"I now feel happy and contented that my affairs have been put in order and the concerns I came to you with have been resolved."
"My advisor really put me at ease and explained eveything at each stage of the proceedings as I was very nervous. This has been the best service I have had from a legal office."
"I found that the care and attention to detail that RLE Law showed during my house purchase was exceptional. I found you had very approachable and friendly manner and your thorough explanation of queries in easy to understand terms was excellent. Thank you!"
"It is with great pleasure I am providing the following testimonial. My experience of the firm it was wholly positive. RLE Law acted on my behalf in a very professional manner, being prompt and efficient and acting in a no-nonsense manner which gave me total confidence in their advice. As a consequence of my dealings with them I would not hesitate to recommend the services of RLE Law to others."
"I thought the overall service you gave was excellent, friendly and easy to understand."
"I would just like to add the most sincere thanks of my husband and myself. It was not like dealing with a large out-of-town practice but a most friendly one. Your costs are fair and fully justified and our family has found you to be first class from day one to the last day."
"I would like to state that the services given to us by your legal department were second to none. You were professional, friendly and executed the procedure of our conveyancing so smoothly. I would have no hesitation in recommending your practice to anyone."
“RLE Law acted on our behalf in a complicated probate dispute. We were extremely grateful and would like to express our gratitude for their utter professionalism in closing out this case which has been a problem for us for many years now. Thank you for being so cooperative and truly pleasant in your meetings and telephone calls with us. Please pass on our appreciation to your team that also helped out on our case, we found you all to be tremendously helpful and supportive.”
William John Whittle
“I think that the will service I received was excellent. It was very nice to be seen by young people who knew what they were doing. Very pleased with the service and will come again most definitely”.
Iris Pamela Owen
“I am very satisfied with the service RLE Law have provided. They are very professional and I would definitely use them again”.
"My solicitor helped me through a very difficult time and was very helpful. I am very grateful and appreciative. Thank you!"
"I would like to pass on my sincere thanks to the property team. They have been nothing but excellent! The sale of my property was dealt with professionally and with patience. Your customer service is second to none and I would have no hesitation in using you again and recommending RLE Law to anyone."
"After using the services of RLE Law, I can honestly recommend this firm to anyone requiring legal advice and dealings. Their friendliness, quality of service and professionalism was second to none. In the future, if need be, I would not hesitate to use RLE Law again"
t: 01656 656 861
f: 01656 859475
t: 01443 775000
f: 01443 775007
|RLE Law is a trading name of RLE Law Practice Limited. This firm is authorised and regulated by the Solicitors Regulation Authority. SRA Number - 545984.||CONTRACTED WITH THE LEGAL AID AGENCY|
Registered in England and Wales at 4 Derwen Road, Bridgend, CF31 1LH. Company Number - 07336354. VAT Registration Number – 996 6759 29
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